FAQ

FAQ

Frequently Asked Questions (FAQ) - HeartsaverFACPRAED Training

 

Program Overview
* What is the HeartsaverFACPRAED program?The HeartsaverFACPRAED program is a comprehensive training that combines online and on-site sessions to provide participants with the skills and knowledge needed for first aid, CPR, and AED (automated external defibrillator) response.
* Is this a first aid and CPR class, not just CPR?Yes, we can provide First Aid or CPRAED or FirstAidCPRAED class as you like.

Session Details
* How does the online session work?The online session is the remote portion of the training, accessible through eLearning. Participants can complete it at their own pace, and it generally takes between two to five hours to finish. The content can be accessed from a computer or smartphone.
* What happens in the on-site skill session?The on-site skill session is a practical component where participants gather in a classroom setting to receive hands-on instruction from a qualified instructor. This session typically takes about two to three hours to complete.
* Is the full course taught in Japanese?Yes.

Costs and Fees
* What is the cost of the HeartsaverFACPRAED online session?For information about the cost of the HeartsaverFACPRAED online session, please contact the American Heart Association. The fee appears to be fixed and is not dependent on the number of participants. As of the latest update, the price per person is $20.05 USD.
* How much does the on-site skill session cost?The fee for the HeartsaverFACPRAED skill session varies based on the timing of registration:
* Early Bird Rate: 12,800 JPY
* Standard Fee: 14,080 JPY
* What would be the total cost for a group of participants?Assuming 10 participants, the approximate cost breakdown would be:
* HeartsaverFACPRAED online session: 10 x $20.05 USD
* HeartsaverFACPRAED skill session: 10 x 12,800 JPY to 14,080 JPY
* What are the payment methods for paying for the on-site skill session?Your trainer can travel to the client site (in Tokyo) for the on-site portion of the training. We are able to travel to client sites to conduct CPR programmes. No transport costs are required if you are in Tokyo or Kanagawa Prefecture. The minimum number of participants is four.
* Can I use a credit card for payment?Yes.
* Is it possible to pay through invoicing?Yes.

Group and Bulk Arrangements
* Is there a maximum participant count for the on-site skill session?There is no specified maximum participant count for the on-site skill session. Training can accommodate different group sizes.
* Can we provide records for multiple employees at once?Yes, instead of having each employee complete the form individually, bulk provision of AHA training records and personal information for multiple employees is possible.
* How can we make bulk payment for all attendees?To make bulk payment for all attendees, please reach out to us directly. We'll provide guidance on how to proceed with the payment process for multiple participants.
* Does this course meet the requirements that employers provide CPR/First aid training to their employees?We do not know. Please ask the employer. The course meets Guidelines 2020 of the American Heart Association.
* Are these office-based workers and not in the medical field?Yes.
* Is a completion certificate issued to all employees after the course is complete?Yes.

Additional Support
* How can I get further assistance or clarification?If you have any more questions or need further clarification, feel free to contact us. We're here to assist you in any way we can.